Category: Customer Service Excellence

4 Ways to Turn Customers to Brand Ambassadors

  Do you know that you can turn customers to brand ambassadors? Yes, you can cut on your ad budget and channel the resources to other aspects of business if you have loyal customers. These are customers that will preach the goodness of your product/service everywhere…

6 Proven Methods to Appease, Satisfy And Retain Angry Customers

Imagine, you work behind the counter at a store and a customer comes barging through the doors bellowing complaints about something he bought from the store. Normally you probably feel like dishing out a piece of your mind too, and matching them word for word. But…

6 Infallible Strategies To Satisfy And Keep Your Customers Coming Back For More

The business climate of the 21st century is ever evolving. The traditional business strategies that worked just fine in the days of the boomers just will not cut it in today’s business atmosphere. The divide between business and customer is no longer a hard line; customers…